21st Bangkok International Symposium on HIV Medicine 2019
Welcome to 21st Bangkok International Symposium on HIV Medicine 2019
Organized by HIV-NAT
FAQ
If your questions is not in below, please email to Ms.Nathapa Pitayanon (natthapa.p@hivnat.org). We will answer your questions as soon as possible.
Registration:
  • Q: Why I cannot received an email to confirm my registration?
    A: After registration, you will receive an email to confirm your registration. if you cannot received the email, please use an email at contact menu to report our team. We will check your registration.
  • Q: Why I cannot pay registration fee with my credit card.
    A: Please note that Cooperate card, AMEX and DINERS CANNOT use on online payment.
  • Q: I already paid registration fee but why my status still pending?
    • Case 1 A: Our staff will take 1-2 working days to checking with a bank before change your register status to completed.
    • Case 2 A: We cannot receive FULL AMOUNT of registration fee. Please make a sure that you paid with FULL AMOUNT of registration fee. (If we found we will contact you to acknowledge).
    • Case 3 A: If you make a bank transfer for registration, please provide the bank payment slip and DO NOT FORGET participant's name (if you use handwriting, please write in clearly) send via fax at +66 (0) 2254 7574 or email to natthapa.p@hivnat.org.
    • Case 4 A: If you register with student / youth delegate type, please SEND REFERENCE LETTER from University to confirm that you are undergraduate student.
  • Q: I already registered during early bird rate but I still don't paid registration fee until over deadline. If I will pay registration fee, which I use the rate?
    A: Please pay with standard rate.
  • Q: How I can receive invitation letter?
    A: You can received invitation letter after you already registered and paid registration fee.
Accommodation:
  • Q: How I can booking a hotel with special rate for the symposium?
    A: You can booking the hotel with special rate after you already registered and paid registration fee at accommodation menu.
Materials:
  • Q: How I can receive my certificate?
    A: You can download your certificate after last day of the symposium.
  • Q: How I can receive speaker's slide presentations or videos?
    A: The speaker's slide presentation will take 1-2 week(s) to asking speaker's permission and upload. For videos will take about 1 month.